Let`s talk English 01 - 1

Dialogos - 1

Aaron Harris : Hello, yeah, this is The Net Cafe...

    You want to talk to Becca?  Sorry, she`s not here.

    ... Sure, no problem. Bay.

Becca Harris : Aaron Harris!

Aaron Harris : OH! Hi Becca.

Becca Harris : Do you always answer the phone like that?

Aaron Harris : Sometimes.

Becca Harris : That`s not the way to answer the phone at work?

    You should say, " Thank you for calling The Net Cafe. This is Aaron..."

Aaron Harris : I know. But what I said was OK, right? I was friendly.

Becca Harris : Yes, but you were so informal!!

Aaron Harris : Customers like friendly workers!

Becca Harris : We`re supposed to be friendly and professional.

Aaron Harris : Oh, OK.

Becca Harris : I mean it, Aaron.

  I wouldn`t want to have to tell our boss about this.

Aaron Harris : You`d tell Ron I don`t answer the phone well enough?

Becca Harris : I will if have to.

Aaron Harris : All right then! Don`t worry, sis.

   I `ll be so professonal that everyone will be happy!

Becca Harris : I hope so! / OK, Aaron!

Aaron Harris : Thank you for calling The Net Cafe. This is Aaron.

   How may I help you?

Becca Harris : Much better!

Aaron Harris : Yes, Becca is available. May I ask who is calling?

   ... one moment, Please. / Here you go. 

  It`s customer. She want to talk to the manager.

Becca Harris : Hello, this is Becca Harris.  ... Oh! Hi Mom!